Details: The Falls at Cordingly Dam is a Senior Living Community located in Newton, MA. We are currently seeking qualified CNA/HHA applicants for the position of Resident Care Associate. Accepting applications for part-time associates at this time.PURPOSEThe Resident Care Associate provides the service and care required to each resident in atimely and efficient manner.PRINCIPLE DUTIES AND RESPONSIBILITIESCommunication Effectively communicates with residents, families and friends of residents Efficiently documents and provides accurate record-keeping as appropriate Assures resident information is communicated to the staff through the report process and calendar (i.e., appointments, outings, etc.) Communicates and documents residents’ material needs (i.e., briefs, clothing, toothpaste, pads, etc.) Accurately completes incident reports prior to the end of the working day Appropriately handles follow-up issues with familiesCompliance and Safety Demonstrates competency with SAMM per state regulations Demonstrates infection prevention and control Demonstrates personal and resident safety Answers residents’ urgent call alarms in a timely manner Reviews and demonstrates fire, safety, and elopement procedures Appropriately documents per resident assignment Uses proper lifting techniquesCustomer Service Meets customer service standards in a friendly, helpful, courteous manner and makes customer satisfaction a top priority Answers phones as appropriate Greets guests and toursFacilities Maintenance Assists in cleaning spills / soilage Reports any malfunctioning equipment appliances, fixtures, etc. Helps to keep common areas in order Does not leave any in-use equipment unattended Efficiently launders resident laundryOrganization / Prioritization Follows daily work schedules as directed and identifies and acts on non-scheduled tasks Shows a consistent ability to coordinate multiple tasks Maintains a positive attitude when working under pressureProblem Solving / Decision Making Responds to emergencies and personal emergency response system and knows when to call for backup Effectively handles difficult resident behaviors Reacts calmly and effectively in emergency situationsPublic Relations / Marketing Develops and practices the “30-second commercial" and uses it to greet visitorsResident Care - Activities Participates with activities staff and residents in daily programs and recreational activities as directed Utilizes the program staff for assistance and supplies and activity boxes.Resident Care - Alzheimer’s Care Demonstrates therapeutic conversation and redirection conversation with residents, offering appropriate cues (toilet, snacks and liquids)Resident Care - General Assists residents with Activities of Daily Living Participates in service plan reviews Removes, launders, folds, and properly returns resident linens and personal laundry Serves residents food as directed, including feeding skills, if regulations permit Knows and complies with all resident rights Receives and gives report of on-going shifts by oral and/or written log Informs supervisor of changes in the resident’s condition and needs Successfully implements the plan of care Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation (financial and other) Effectively handles difficult resident behaviors Assures resident information is communicated to the staff through the report process and calendar (i.e. appointments, outings, etc.)Resident Care - Hygiene Checks all residents daily for cleanliness, appropriate clothing, and any continence issues Uses proper sanitary procedures to wipe tables, and sweep and mop dining room and life enrichment kitchen after meals Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked Checks laundry rooms, common areas ¾ including bathrooms ¾ for cleanliness Communicates and documents residents’ material needs (i.e. briefs, clothing, toothpaste, pads, etc.)Resident Care - Wellness Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure, weight and height) where appropriate as per state regulations Effectively balances service demands with supporting resident independence Accurately assesses, communicates, and documents residents’ status Assists residents with medication per state regulations Provides ongoing supervision of residents health related activities: complies with health care instructions explained by health care professionals and promptly and appropriately seeks and obtains medical attention when needed Conducts MAR and SAMM audits bi-monthly Thins charts as necessary Assesses risk in a proactive manner Talent Development Serves as mentor to new aidesTraining Adheres to and attends state regulated in-service training Misc. Attends and participates in meetings Oversees and/or conducts activities where necessary Special projects/assignments as delegated by Traditional Care Director
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